HEAT.

Most furniture doesn’t like direct heat sources for a long periods of time, this can lead to unexpected damage to the frame that may not be immediately visible. A general rule of thumb is to keep a distance of around 30/35cm (300/350mm) of space between sources such as radiators and your furniture. Direct heat will damage the surface, like hot cups of tea and coffee, as well as pots and pans, and serving plates that are not placed onto a trivet/coaster will damage the surface. Heat over a prolonged period of time may cause the surface to discolour and/or crack.

DAMP.

It is not advised to leave your furniture in a damp environment for long periods of time as damp can cause the metal to rust. Rust is detrimental to the surface as well as the structural integrity of the product. Damp can be prevented by removing moisture from the air using a dehumidifier and/or by heating the room to an ambient room temperature.

If any rust is found, we recommend removing it from the room to stop the spread to other metal surfaces as well as to prevent mess. Unfortunately, rust is irreparable, and the product will have to be replaced. (fees will apply)

METAL SURFACE FINISH.

To clean the surface finish we recommend using a clean, dry cloth with no loose hairs, such as a microfiber cloth and avoid using any chemical or solvent based agents. Instead, use soapy water or any plant-based all-purpose cleaner. Apply sparingly and do not leave any residue on the surface. For hard-to-reach areas a soft clean, dry brush can also be used to good effect.

MIRROR AND GLASS.

All of our mirrors are backed with foil and glued on to a backing that protects it from shattering, keeping it in one piece if it breaks. If the mirror does break, take extreme caution in cleaning up, as glass particles and shards can escape, travel far, and be very difficult to see.

We recommend regularly cleaning the area for several days afterwards. When disposing of broken glass, it is important to remember the following: (protocol may differ to you area, check with your local council)

-   Broken mirror and glass cannot be recycled and should not be placed into a recycling bin.

-   Carefully wrap the broken glass/mirror and place into a black refuse sack. We recommend using two sacks to prevent any glass escaping.

-   Label the refuse sack with a caution label, warning the collection workers, as they can easily be injured by the shards if not made aware.

To clean the mirror of smudges and light marks or stains we recommend using mirror wipes. For larger more difficult stains, we recommend using a organic plant-based cleaner. Spray glass cleaner gently on to a cloth with no loose hairs and gently wipe the surface until clean.

The frame surface is very durable but chemicals can react badly and damage the frame. When cleaning the mirror surface, avoid getting chemicals on the surrounding frame. If the surrounding frame is exposed to the cleaner, wipe off immediately with a clean, dry, absorbent cloth.

Do not exceed load capacity stated in technical specifications.  

All our glass and mirrors are backed with black medium density fibreboard. While a safe and resilient material, we recommend that you remove any moisture from the surface that can arise from any spillages with a clean, dry, absorbent cloth with no loose hairs and wipe down until dry.

Cork.

We source the best materials possible for all of our furniture, but just like all-natural materials, they do have their own characteristics. Our cork is finished with a matte lacquer that has inbuilt UV properties to protect it from fading in sunlight. Unfortunately, the cork will still fade over time if exposed to sunlight. We therefore recommend that if the cork is placed in direct sunlight, that you avoid placing anything on the surface (such as a cushion or throw) for long periods of time and try to place the entire surface in the light to avoid an uneven fade.

To clean the surface of the cork, we recommend that you use a damp cloth or soapy water to remove any dirt, grime or mild stains that may appear. We recommend that you do not use any chemical or solvent based agents. To use soapy water, mix a small amount of any household dish or kitchen soap into tepid water, a good reference is ½ tsp to 1 litre of water. Once washed, remove water from the surface immediately with an absorbent cloth with no loose hairs. Do not leave any water on the surface as this may lead to surface damage or watermarks.

The surface is hard-wearing; however, it will scratch and dent. To avoid scratches, remove anything that could potentially be sharp from your pockets such as keys, wallets or money clips as these can easily damage the surface. Large scratches on the surface are irreparable from home, and if desired, may be able to be fixed at our workshop (fees will apply).

To avoid stains on the lacquer, wipe all spillages from the surface immediately with a damp cloth and dry with an absorbent cloth with no loose hairs. Common causes of staining are from food and drink such as oil and red wine. 

Direct heat will damage the surface. Hot cups of tea and coffee as well as pots, pans and serving plates that are not placed onto a trivet will damage the surface. Heat over a prolonged period of time may cause the surface to discolour and crack.

Lacquer can sometimes be repaired or replaced, but this is based on the severity of the issue and cannot be done from home.